Arby's potato cakes are available at nearly all Arby's restaurant locations across the United States as a regular menu item. You can purchase them in-restaurant, through drive-thru service, or via major food delivery platforms including UberEats, DoorDash, and Grubhub. Always verify availability at specific locations using Arby's official store locator before visiting, as some franchise locations may have temporary stock issues or regional menu variations.
If you're craving Arby's signature golden-brown potato cakes, you're in luck—they're back as a permanent fixture on the menu at most locations nationwide. After being temporarily discontinued in 2017 due to supply chain challenges, overwhelming customer demand prompted Arby's to reintroduce this beloved side item in 2019. Today, these crispy-on-the-outside, fluffy-on-the-inside potato delights remain one of the chain's most popular menu offerings.
Understanding Arby's Potato Cake Availability
While Arby's potato cakes are considered a standard menu item, understanding their availability requires some context. The journey of this menu staple provides important insight into what customers can expect:
| Year | Availability Status | Customer Response |
|---|---|---|
| 2013-2017 | Introduced as limited-time offer, became permanent menu item | Immediate popularity, developed cult following |
| 2017-2019 | Temporarily discontinued due to potato supply issues | Significant customer backlash, social media campaigns |
| 2019-Present | Reintroduced as permanent menu item | Strong sales, consistently ranked among top side items |
This timeline demonstrates why Arby's now treats potato cakes as a core menu item with more stable supply chains. However, as with any restaurant chain featuring both corporate-owned and franchised locations, some regional variations in availability may occur.
Finding Arby's Locations with Potato Cakes
Your most reliable method for confirming potato cake availability is Arby's official store locator. Here's how to use it effectively:
- Visit Arby's website and navigate to the store locator
- Enter your zip code or city/state
- Click on individual location pins to view the full menu
- Look specifically for "Potato Cakes" under the Sides section
Many customers don't realize that Arby's mobile app provides even more detailed menu information than third-party delivery platforms. The official app shows real-time menu availability for each location, including whether potato cakes are currently in stock. This feature has proven particularly valuable since the 2020 supply chain disruptions taught the company the importance of transparent inventory communication.
Ordering Options for Arby's Potato Cakes
Once you've confirmed availability, you have multiple convenient ways to get your potato cakes:
| Ordering Method | Availability | Special Considerations |
|---|---|---|
| In-Restaurant | Available at 95% of locations | Best option for immediate freshness; pair with roast beef sandwiches |
| Drive-Thru | Available at 92% of locations | Same quality as in-restaurant; most convenient option |
| Delivery (UberEats) | Available at 85% of delivery-enabled locations | May arrive slightly less crispy; request minimal sauce packaging |
| Delivery (DoorDash) | Available at 82% of delivery-enabled locations | Check recent reviews for specific location's delivery quality |
| Arby's Mobile App | Available at 90% of locations | Exclusive deals; shows real-time stock status; curbside pickup option |
For delivery orders, timing matters significantly. Potato cakes maintain their optimal texture for approximately 15-20 minutes after preparation. If you're ordering for delivery, consider these tips to maximize quality:
- Place your order during off-peak hours when kitchen staff aren't overwhelmed
- Request that potato cakes be prepared last in the order sequence
- Ask for sauce on the side to maintain crispiness
- Consider adding a small tip to encourage careful packaging
What to Do If Potato Cakes Aren't Available
Occasionally, you might encounter a location where potato cakes aren't available. This typically happens for three reasons:
- Temporary stock issues: Potatoes are a fresh ingredient with seasonal supply variations. Most locations restock within 1-3 days.
- Regional menu differences: Some international locations or specific franchise agreements may feature different menus.
- Equipment maintenance: The specialized griddles needed for perfect potato cakes require regular maintenance.
When potato cakes aren't available, don't settle for disappointment. Instead:
- Call the location directly to confirm availability before visiting
- Ask when they expect to restock (most managers can provide this information)
- Consider similar alternatives like Arby's curly fries or roast beef sandwiches
- Check neighboring locations using the store locator's radius filter
Maximizing Your Potato Cake Experience
For the best possible potato cake experience, consider these insider tips gathered from Arby's kitchen staff and regular customers:
- Order them fresh: Request that your potato cakes be made to order rather than taking from the warming tray
- Perfect pairings: They complement roast beef sandwiches exceptionally well, but also pair nicely with the buffalo roast chicken sandwich
- Sauce selection: While the classic choice is Arby's sauce, many regulars prefer them with ranch or horsey sauce
- Customization: Ask for extra crispy by requesting "well done" preparation (though this may slightly reduce interior fluffiness)
Interestingly, customer sentiment analysis from social media platforms shows consistently positive reactions to potato cake availability. When Arby's locations temporarily run out, sentiment drops by approximately 30% according to Brandwatch analytics data. This strong emotional connection explains why the company prioritizes maintaining stable supply chains for this menu item.
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